Database Reliability Engineer IV

Atlanta, Georgia, United States Department: Product Development Employment Type: Regular Company Overview: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, trusted by nearly half of the Fortune 500 and Forbes AI 50, as well as about two-thirds of the Fortune 100. PagerDuty delivers always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a proficient Senior Database Reliability Engineer (DBRE) IV to enhance our dynamic, customer-centric team! In this role as a DBRE, you will develop standards and practices for our back-end data storage, and data streaming systems. You will also build tools to enable engineers to easily interact with and optimize their database systems. This role offers a thrilling opportunity to contribute to scaling the PagerDuty Platform. The perfect candidate will come with coding/scripting abilities, Kafka expertise, experience with AWS, and a solid background in Site Reliability Engineering or DBRE in high-scale environments. If you have a track record of solving complex problems with automation and a keen interest in making database systems more approachable to others, then you’re the ideal candidate.

Key Responsibilities

• Partner with Engineering stakeholders to design and deliver reliable, scalable, secure, performant data platforms.
• Improve customer experience through full lifecycle support (creation to retirement), observability, connectivity, monitoring.
• Stay current on technology trends to deliver innovative tools and approaches.
• Share expertise across the Engineering organization.
• Participate in a 24/7 on-call rotation using PagerDuty.

Basic Qualifications

• 5+ years experience in SRE, DBRE or Software Development.
• 3+ years experience with database management systems such as MySQL, PostgreSQL, DynamoDB or Cassandra.
• Experience with Ruby, Python or Golang.
• Experience working on cloud-native infrastructure in AWS.
• Experience working with container scheduler platforms preferably Kubernetes.

Preferred Qualifications

• Infrastructure as code (Terraform) for managing database & cloud resources.
• Data streaming solutions such as Kafka or AWS Kinesis.
• Knowledge of Kafka-related tools/frameworks like Apache ZooKeeper Kafka Connect Kafka Streams or KSQL.
• Experience with monitoring/observability/logging platforms for databases such as DataDog New Relic Grafana Logs.
• Configuration management systems like Ansible Chef or Puppet for database infrastructure management.
• Automating database releases continuous integration/delivery systems/tools focused on performance and reliability such as Jenkins CircleCI Travis CI Buildkite.

PagerDuty is a flexible hybrid workplace expected to be in Atlanta office 2 days per week so you can thrive in your new role fully embrace being a Dutonian! Salary Range: $150000 - $252000 USD base salary may include bonus commission equity benefits. Additional Information: PagerDuty embraces diversity inclusion offers comprehensive benefits including paid parental leave wellness days volunteer time off uses E-Verify provides accommodations for disabilities.